To ensure convenience while traveling during the summer peak season, Vietnam Airlines Group, which includes Vietnam Airlines, Pacific Airlines, and VASCO, recommends that passengers purchase their tickets in advance from our website or official ticket offices and agents. Be sure to request a receipt to avoid purchasing fake or overpriced tickets. Passengers on international flights should check immigration procedures at their destination.
In addition, passengers are advised to use convenient check-in platforms at least 24 hours before departure. To limit airport congestion and avoid wasting time queuing, you can check-in via the Vietnam Airlines website or mobile app, telephone check-in, or kiosk check-in. To maximize customer experiences, Vietnam Airlines has implemented online check-in services at 16 airports and plans to expand these services throughout our domestic flight network.
For more information on purchasing and reserving tickets, please visit our website and mobile app, contact our official ticket offices and agents, or call our customer service hotline at 1900 1100.