Vietnam Airlines has recently added booking and customer service options to our official Facebook and Zalo pages. Passengers can book tickets and get information by texting us on www.facebook.com/VietnamAirlines or scanning the Zalo QR code (see illustration).

Passengers who book tickets through Facebook or Zalo can pay using one of the following methods:

  • ATMs;
  • Internet Banking services;
  • Any Techcombank or Vietcombank transaction counter;
  • Visit www.vietnamairlines.com and select Your Flight Options/Purchase Pay-later Reservations. Click the link pay by Vietnamese domestic card in the booking confirmation email, then enter the Booking code and payment information as directed by the system.
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Upon successful payment, passengers will receive a confirmation letter of ticket issuance and an Itinerary Information Sheet/Electronic Ticket Receipt sent to their registered email address.

For more information, please contact the customer service hotline at 1900 1100 or visit a Vietnam Airlines’ branch.