Vietnam Airlines has just been voted as one of 20 best airlines in the world for 2023, according to Airline Ratings, an aviation safety and product rating website.

The Airline Excellence Awards, judged by five editors with over 180 years industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.

Vietnam Airlines boasts one of most modern fleets in Asia namely Boeing 787-9/ 787-10 Dreamliner, Airbus A350-900 XWB, Airbus A321neo…with an average fleet age of 7 years.

The airline has been consistently expanding its network both domestically and internationally to meet increasing passenger demand. This will further help to facilitate trade, economic and cultural exchanges between countries.

In its quest for excellence, Vietnam Airlines continues to take great strides in further enhancing seamless customer experiences both on the ground and inflight. It is the first airline in Vietnam to apply online check-in service across its entire domestic network, along with existing services including in-town check-in, kiosk check-in and via website. Additionally, the Meet and Greet service offers exceptional benefits to passengers who need special assistance at the airport.

Passengers can enjoy innovative luxurious upgrades such as a wider selection of inflight meals that include authentic Vietnamese delicacies, as well as expanded inflight entertainment with wireless-streaming on ​Airbus A321neo and new entertainment programs on the Airbus A350 and Boeing 787. Other product enhancement includes new blankets and linens on Business class make long haul journeys more relaxing for passengers.

The airline has just completed the Skyteam’s Sustainable Flight Challenge on VN37 from Hanoi to Frankfurt (Germany), aiming to encourage global airlines to find innovative ways to make air travel greener. On this special flight, Vietnam Airlines gave passengers bags made from unusable life vests, serving sustainably sourced meals and encouraged passengers to use their personal items instead of single-use disposables provided onboard. Vietnam Airlines is determined to reinforce its commitment to sustainability goals, including net zero emissions by 2050

In 2022, Vietnam Airlines achieved many accolades as the airline continued to deliver an outstanding flying experience for all its customers, such as World’s Leading Cultural Airline, Asia’s Best Economy Class, Asia’s Leading Airline Brand by World Travel Awards 2022; National Brand in 2022 by the Ministry of Industry and Trade…

Về Airline Ratings:

AirlineRatings, có trụ sở tại Úc, là tổ chức uy tín quốc tế chuyên đánh giá về mức độ an toàn và chất lượng dịch vụ của hơn 435 hãng hàng không toàn cầu. Kể từ khi giải thưởng ra mắt năm 2014, cách tính điểm và các hạng mục của luôn thay đổi “để phản ánh động lực luôn thay đổi của ngành và kỳ vọng của khách hàng”.

Vietnam Airlines has spearheaded Vietnam’s aviation market – one of the fastest-growing domestic markets in the world – throughout 30 years of development at a double-digit annual growth rate. Positioning itself as a modern airline with an internationally recognizable brand, Vietnam Airlines aims to be designated as a 5-star airline in the future.