The domestic aviation market has seen intense competition among airlines, drawing customers into a maze of ticket promotions. How can smart customers – especially those flying for business – choose wisely?

Safe and reputable

Safety is always passengers’ top priority since a single failure can be devastating. Smart customers put their trust in reputable airlines with solid flying experience. For this reason, business travelers trust Vietnam Airlines – a long-standing aviation company with the highest standards in pandemic-prevention. We are also the only airline in Vietnam honored with prestigious international safety certificates, including FAR-145 Repair Station Certification from the Federal Aviation Administration (FAA) and EASA-145 from the European Commission Regulation. With our Operational Dependability Performance standing at an impressive 99%, Vietnam Airlines has received a seven-star safety rating from AirlineRatings – the world’s best one-stop airline safety and product rating review website. Meanwhile, the giant aircraft manufacturer Airbus honored the national carrier for being  in the Top 5 for operational reliability for A350 XWBs.

New and modern aircraft

Customers’ health and time are as precious as gold, especially during the complicated Covid-19 pandemic. For busy travelers, there is little more exhausting or annoying than flights being overbooked or delayed.

Vietnam Airlines is operating 105 new and advanced aircraft. On average, they’ve been in use for six years. Notably, Vietnam Airlines operates one of the largest wide-body fleets in the Asia – Pacific region, with 29 Airbus A350s and Boeing 787s. Vietnam Airlines is helping to transform the domestic aviation market, offering top service quality and an On-Time Performance ranking of over 92%, among the best in the world.

Thanks to our excellent fleet, we can operate individual flight crews for each domestic route. Our seat spacing is also wider than the average of other domestic airlines, which helps to prevent the spread of Covid-19. Currently, Vietnam Airlines is the only airline operating wide-body Airbus A350s and Boeing 787s between Hanoi and Ho Chi Minh City. The flights are scheduled on the hour, bringing comfort and convenience to our customers.

Comfortable with world-class services

An airplane is more than a means of transportation: flying is an experience. The flag carrier is currently the only airline in Vietnam certified as a 4-star airline by Skytrax. We earned 4 or 5 stars on 85% of Skytrax’s criteria thanks to outstanding on-ground and inflight services, including flight frequency, a nationwide flight network, diversified check-in services, preferred seat selection, free baggage (depending on ticket class), amazing food choices, captivating inflight entertainment, and much more.

The current price differences among local airlines are small, and the listed price is often misleading. Customers are often dismayed to find significant extra fees on top of the plane ticket, such as charges for checked baggage, meals, drinks, and other inflight services. How can you choose a safe and satisfying flight at a good price? For smart flyers, the answer is simple.

  • Vietnam Airlines fleet

Type of aircraft

Quantity (unit)

Boeing 787-9


Boeing 787-10


Airbus A350-900


Airbus A321neo


Airbus A321-200





105 units

  • 25 years of safe flight operations (1995-2020)

Airplane brand

Total flights

Total flight hours