Vietnam Airline is also the only Vietnamese airline to be named in this ranking. The report, published in January 2024, is based on an extensive amount of data collected and curated from more than 600 global sources of real-time flight information including published schedules, government agencies, civil aviation authorities, airlines, airports, and major airline reservation systems.  

Vietnam Airlines claimed the 9th place, among other highly respected international airlines such as Singapore Airlines, All Nippon Airways, Japan Airlines, and Garuda Indonesia, bolstering the airline’s reputation and reliability among passengers. In 2023, Vietnam Airlines operated 150,674 flights with an on-time arrival percentage of 77.46% which is higher than the regional average of 73,51%. The definition of an on-time arrival is when a passenger flight  arrives at the gate within 15 minutes of the scheduled arrival time.

Last year, Airline Ratings ranked Vietnam Airlines as one of the 20 best airlines in the world in 2023. The airline also received several prestigious awards from the World Travel Awards thanks to its unwavering focus on improving service quality.

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