Starting July 1st, 2020, Lotusmiles members can use miles to freely shop at LotusMall.

With just a touch, our tech-savvy fans can immediately obtain a high-end Samsung Galaxy S10+ or iPhone 11. Starting at just 2,000 miles, members can buy cute travel accessories like neck pillows or smart foldable umbrellas.  Even healthcare items like aromatherapy pillows and blood pressure monitors can be purchased with miles. The gifts are classed into categories, such as High-tech products, Travel accessories, Eco-friendly, Healthcare, and 3G/4G Data top up cards from Viettel, MobiFone, and Vinaphone. New products will be added to give members more choices. 

Shopping at LotusMall

Step 1: Access your Lotusmiles account at

Step 2: Go to the Redeem Miles section, select LotusMall

Step 3: Select Get Reward to access to LotusMall

Step 4: Select “ ≡ ” in the left corner of the screen, choose gifts

Step 5: Fill in the “Shipping information” form for gift delivery

Step 6: Supply the OTP sent to your phone registered with Lotusmiles to complete the reward redemption.

There’s a whole world of gifts for you to discover!

Note: This only applies to members with a phone number registered in Vietnam and a mailing address in Vietnam.